- How we collect and use your personal information
- How do we share, transfer and publicly disclose your personal information
- How do we protect and Save your personal information
- How do you manage personal information
Table of Contents
- 1. How do we collect and use your personal information
- 2. how do we usecookies and similar technologies
- 3. How do we share, transfer and publicly disclose your personal information
- 4. How do we protect and save your personal information
- 5. How do you manage personal information
- How do we collect and use your personal information
We will only collect and use your personal information for the following purposes:
(a) You must authorize us to collect and use your personal information
Our products and / or services include some core functions, which include the functions necessary to realize online shopping and the functions necessary to ensure transaction security. We may collect, save and use the following information about you to achieve these functions. If you do not provide relevant information, you will not be able to enjoy the products and / or services we provide . These features include:
~ Realize the functions necessary for online shopping
( I ) User registration
You first need to register a Atoz account as for the Atoz users. When you sign up, you need to provide us with at least the Atoz account name, password, your mobile phone number, and email address (used to verify your email) you plan to use. We will verify by sending SMS verification code or email Whether your identity is valid. Your account name is your default nickname, you can modify and supplement your nickname, gender, birthday, hobbies and your real name authentication related information, these information belong to your “Account Information ” . Your supplementary account information will help us provide you with personalized product recommendations and a better shopping experience, but if you do not provide these supplementary information, it will not affect the basic functions of your online shopping.
( II ) Product information display and search
In order to allow you to quickly find the goods you need, we may collect information about your devices using our products and / or services (including device name, device model, device identification code, operating system and application version, language settings, Resolution, service provider network ID ( PLMN )), browser type to provide you with the best way to display product information. We will also use your personal information mentioned above for continuous improvement and optimization.
In order to show you the goods or service information you are interested in, or to show you the goods you may want to find when you search, we may collect your order information, browsing information, your interests and hobbies (you can Select in the settings) to perform data analysis to form a user portrait. We may also obtain other information about you for the reasonable needs of providing services and improving service quality, including the relevant information you provided when you contacted customer service, the questionnaire response information sent to us when you participated in the questionnaire survey, and your contact with us Related information we obtained when interacting with our affiliates and our partners. We may associate the information collected from your various devices so that we can provide you with consistent services on these devices. We may combine information from one service with information from other services in order to provide you with services, personalized content and suggestions. If you do n’t want to be affected by personalized content, you can choose to browse and find products and services by category on the product display page; we also provide you in the search results with no personal characteristics such as price, sales order, etc. Options; without your explicit consent, we will not provide your personal information to third parties.
( III ) Place an order
When you are ready to settle the product in your shopping cart, our system will generate an order for you to purchase the product. You need to fill in at least your consignee’s name, delivery address and mobile phone number in the order. At the same time, the order will contain the order number, the product or service information you purchased, the amount of payment and the payment method you should pay You can additionally fill in the consignee’s fixed phone and email address information to add more contact information to ensure that the goods can be delivered accurately, but not filling in this information will not affect the generation of your order.
All the above information constitutes your “”Order Information ” , we will use your order information to verify your identity, confirm transactions, settle payment, complete delivery, query orders for you and provide customer service consultation and after-sales service; we will also use your order information to judge you Whether there is an exception in the transaction to protect your transaction security.
( IV ) Payment function
After you place the order, you can choose to contact us or the third-party payment institutions (including Visa, Master , Paypal and other payment channels that cooperate with us , hereinafter referred to as “”Payment institutions ” ) provided payment services. The payment function itself does not collect your personal information, but we need to share your Atoz order number and transaction amount information with these payment institutions to enable them to confirm your payment instructions and complete the payment .
( V ) Deliver product and / or service functions
After you place an order and choose to complete the payment online, Atoz cooperates with a third-party delivery company (including Canada Post, Fedex, Ups , hereinafter referred to as “”Distribution company ” will complete the delivery of the order for you. You know and agree that Atoz ‘s affiliates or third-party distribution companies working with Atoz will use your order information in the above link to ensure that your ordered products can be delivered safely .
( VI ) Customer service and after-sales functions
Our telephone customer service and after-sales functions will use your account information and order information.
To ensure the security of your account, our call center customer service and online customer service will use your account information to verify your identity with you. When you need us to provide customer service and after-sales service related to your order information, we will query your order information. You may provide other information than the above information when communicating with our customer service personnel, such as when you ask us to change the delivery address, contact person or contact phone number.
~The functions necessary to ensure transaction security
In order to improve the security of your system when you use our products and / or services, prevent phishing website fraud and protect account security more accurately, we may know your browsing information, order information, your commonly used software information, equipment information Other means to determine the risk of your account, and may record some links that we believe are risky ( “URL ” ); We will also collect your device information to analyze our system problems, count traffic and troubleshoot possible risks, and troubleshoot when you choose to send us abnormal information.
(b) Rules for the use of your personal information
- II.After collecting your personal information, we will de-identify the data through technical means, and the de-identified information will not be able to identify the subject.Please understand and agree that in this case, we have the right to use the information that has been de-identified; and without revealing your personal information, we have the right to analyze and commercialize the user database.
- IV.We willmake statistics on the use of our products and / or services, and may share these statistics with the public or third parties to show the overall usage trends of our products and / or services. However, these statistics do not contain any identification information about you.
- V.When we display your personal information, we will desensitize your information, including content replacement and anonymous processing, to protect your information security.
( I ). In order to realize the personalized requirements of your online experience, you can get a more relaxed access experience. We will send one on your computer or mobile device, or more named Cookies small data files assigned to your Cookies is unique, it can only be the Cookies issued to your domain’s Web server reads. We send you cookies to simplify your repeated login steps, store your shopping preferences or products in your shopping cart and provide you with shopping preferences, help you optimize the selection and interaction of ads, and help judge you Login status and account or data security.
(b) Use of network Beacon and similar technologies
In addition to cookies , we will also use other similar technologies such as Beacon on the website . Our web pages often contain some electronic images (called ” single pixel ” GIF files or ” web beacons” ). We use the network Beacon in the following ways:
( I ). By Atoz use on the site network Beacon , calculate the number of access users, and by visiting the Cookies identify registered Atoz users.
( II ). To provide you with personalized services through the obtained cookie information.
- How do we share, transfer and publicly disclose your personal information
( I ) . We will not share your personal information with any company, organization or individual other than Atoz , except for the following circumstances:
— Obtain your explicit consent or authorization in advance;
— According to applicable laws, regulations and legal procedures Requirements, mandatory administrative or judicial requirements must be provided;
— To the extent permitted by laws and regulations, to protect Atoz , Atoz ‘s affiliates or partners, you or other Atoz users or the public interest, It is necessary to provide property or safety from damage;
— Only by sharing your personal information can we achieve the core functions of our products and / or services or provide the services you need;
— deal with you for your needs Disputes or disputes with others;
— Provided in accordance with relevant agreements signed with you (including online signed electronic agreements and corresponding platform rules) or other legal documents and provided;
— Used based on academic research;
— It is used based on social and public interests in compliance with laws and regulations.
(III).We may share your order information, account information, equipment information and location information with third parties such as partners to ensure the successful completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and only share the personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose. Our partners include the following types:
— Suppliers of goods or technical services. We may share your personal information with third parties that support our features. These supports include providing our supply or providing infrastructure technical services, logistics distribution services, payment services, data processing, etc. The purpose of our sharing of this information is to realize the core shopping function of our products and / or services. For example, we must share your order information with logistics service providers to arrange delivery; or we need to compare your order number and order amount with Third-party payment agencies share to enable them to confirm your payment instructions and complete the payment.
— Third-party merchants. We must share your order information and the necessary information related to the transaction with third-party merchants to fulfill your needs for purchasing goods or services from them and enable them to complete subsequent after-sales service.
We will not transfer your personal information to any company, organization or individual, except for the following:
- I.Obtain your explicit consent or authorization in advance;
- II.Provide in accordance with applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements as necessary;
III. Compliance with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents.
(C) Public disclosure
We will only publicly disclose your personal information under the following circumstances and under the premise of adopting security protection measures that comply with industry standards:
- I.According to your needs, disclose the personal information you specify in the disclosure method that you explicitly agree to;
- II. Incases where your personal information must be provided in accordance with the requirements of laws and regulations, mandatory administrative enforcement or judicial requirements, we may publicly disclose your personal information based on the type of personal information required and the method of disclosure.Under the premise of complying with laws and regulations, when we receive the above-mentioned request for information disclosure, we will request that a corresponding legal document, such as a subpoena or investigation letter, must be issued. We firmly believe that the information requested from us should be as transparent as possible within the scope permitted by law. We have carefully reviewed all requests to ensure that they have a legitimate basis and are limited to data obtained by law enforcement agencies for legitimate investigation purposes and legal rights. As permitted by laws and regulations, the documents we disclose are all protected by encryption keys.
- How do we protect and save your personal information
Our technologies and measures to protect your personal information
We attach great importance to the security of personal information and take all reasonable and feasible measures to protect your personal information:
data security technical measures
we will use industry-standard security measures, including the establishment of a rational system specifications, safety technology to protect your personal information from unauthorized access use, modify , avoid damage or loss of data.
Atoz ‘s network service uses encryption technologies such as the transport layer security protocol, and provides browsing services through https and other methods to ensure the safety of user data during transmission.
Atoz uses encryption technology to encrypt and save users’ personal information, and uses isolation technology to isolate.
Atoz for the protection of personal information taken other safety measures
Atoz through the establishment of a data classification and grading system, data security management practices, data security management practices to develop standardized storage and use of personal information.
Atoz provides complete security control of data through confidentiality agreements, monitoring and auditing mechanisms for information contacts.
Atoz established a data security committee and set up a full-time information protection department and a data security emergency response organization to promote and ensure the security of personal information.
Strengthen security awareness. We will also hold security and privacy protection training courses to strengthen employees’ awareness of the importance of protecting personal information.
We only allow employees and partners of Atoz and Atoz affiliates who need to know this information to access personal information, and set strict access rights control and monitoring mechanisms for this. We also require all personnel who may have access to your personal information to fulfill their respective confidentiality obligations. If you fail to fulfill these obligations, you may be held accountable or suspended from your relationship with Atoz .
The Internet is not an absolutely safe environment, and communication methods such as e-mail, instant messaging, social software, etc. with other users cannot be determined whether they are fully encrypted. We recommend that you use complex passwords when using such tools and pay attention to protecting your personal information security.
- How do you manage your personal information
Atoz attaches great importance to your attention to personal information, and does its utmost to protect your right to access, correct, delete, and withdraw your consent to your personal information, so that you have sufficient ability to protect your privacy and security. Your rights include:
(a). Access and correct your personal information
In addition to laws and regulations, you are entitled at any time to access and correct your personal information, including:
( I ) your account information: You can “AtoZ ” page”Account Settings ” menu, review your submission to Atoz all personal information, you can also update your personal information through this pathway.
( II ) Your receipt information: You can access by “AtoZ ” page”Shipping Address ” menu at any time to add, change, delete your shipping address information (including the consignee name, delivery address, phone number or email consignee ) . You can also set the most commonly used shipping address It is the default address, so when you do not change the delivery address when you purchase the product next time, your goods will be delivered to your default address.
( III ) Your order information: you can visit”My Orders ” page to see all your completed orders after the pending payment or for sale. You can choose to delete has been completed and canceled orders to delete your order information, but this may cause we can not accurately determine your purchase And it is difficult to provide corresponding after-sales service, and you cannot use our billing and evaluation functions for deleted orders.
( IV ) Your browsing information: you can access or clear your search history, view and modify interests, and manage other data.
(b). Delete your personal information
The information you can directly clear or delete on our product and / or service pages, including order information, browsing information, and shipping address information;
in the following situations, you can make a request to us to delete personal information:
( I ) If our handling of personal information violates laws and regulations;
( II ) If we collect and use your personal information without obtaining your consent;
( III ) If our handling of personal information violates the agreement with you;
( IV ) If we terminate the service and operation.
If we decide to respond to your deletion request, we will also notify the entity that obtained your personal information from us and request that it be deleted in a timely manner, unless otherwise stipulated by laws and regulations, or these entities obtain your independent authorization. If we respond to your deletion request, we cannot guarantee to delete the corresponding information from the backup system immediately, but will delete this information when the backup system is updated.
(c). Change the scope of your authorized consent or withdraw your authorization
You can change the scope of your authorization for us to continue to collect personal information or withdraw your authorization by deleting information, turning off device functions, and setting privacy settings on the Atoz website or software. Please understand that each business function requires some basic personal information to be completed. After you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of the consent or authorization, and will no longer process your corresponding personal information. . However, your decision to withdraw your consent or authorization will not affect the processing of personal information previously carried out based on your authorization.